The Smallest Moments Carry the Loudest Messages
Under pressure, small leadership behaviours become the loudest signals your culture sends. What are you telling them about your culture?

Under pressure, small leadership behaviours become the loudest signals your culture sends. What are you telling them about your culture?

You can run a profitable business and still run out of cash.

AI isn’t delivering ROI in most businesses because it’s being used as a tool, not as a shift in how the business operates. Real return comes from aligning leadership, redesigning workflows, and changing how decisions are made, not simply adding tools like ChatGPT.

It wasn’t that long ago that I was standing in a room with a group of leaders in one of my programmes, confidently telling them that in the not-too-distant future they would be hiring prompt engineers, that this would become a defined role in their business, much like data scientists or business analysts have over the past decade, and that they’d need to start thinking about how and where those roles would sit across their organisation.