AI Is Not a Tool. It’s a Culture Shift
Published on: 02/03/2026
AI isn't a tool you plug in, it's a culture shift you must lead.ption
Leadership InsightsCulture and Business StrategyInnovation

AI isn't a tool you plug in, it's a culture shift you must lead.ption

Discover how global professional‑services firm EY (Ernst & Young) reengineered its own business to become an AI‑powered organization integrating artificial intelligence into strategy, workflows, service offerings, and responsible governance to deliver long‑term value internally and for its clients.

Shopify, one of the world’s leading e‑commerce platforms, has been investing heavily in AI to help merchants scale faster, improve customer experiences, and increase revenue. Rather than being abstract, these applications show tangible business impact.